Network Manager

The responsibilities of this job include, but are not limited to the following:

• Managing a team of network administrators and engineers, providing guidance, training, and performance evaluations;
• Fostering a collaborative and high-performance team environment;
• Developing and implementing staff training programs to keep the team updated with the latest technologies and best practices;
• Working closely with other MIS departments to support overall IT strategy and projects;
• Communicating network status, issues, and initiatives to senior management and stakeholders;
• Collaborating with vendors and service providers to ensure quality network services;
• Evaluating and recommending network hardware, software, and related services to meet the needs of the department;
• Planning and executing network upgrades and expansions;
• Designing and managing all networking hardware to include, but not limited to routers, switches, VPN appliances, and network management servers;
• Maintaining accurate and up-to-date network documentation, including diagrams, configurations, and policies;
• Preparing and presenting regular reports on network performance, security, and capacity planning;
• Reviewing and processing invoices for accounting;
• Preparing and managing departmental budget;
• Attending department meetings, representing MIS at other appointments, and providing updates and insights towards network-related matters.

Minimum education and professional requirements include, but are not limited to, the following:

• Bachelor’s degree in information technology-related field, or ten years of relevant networking experience;
• Relevant industry certifications such as CCIE, CCNA, CCNP, CompTIA Network+, or similar are highly desirable;
• Experience managing a team of IT professionals;
• Proven experience with network design, implementation, and maintenance;
• Proven experience in WAN, LAN, Security, data center, and ecommerce environments;
• Extensive vendor management experience, including data carriers;
• Effective communication skills, with the ability to present ideas in user-friendly language;
• In-depth knowledge of network protocols, hardware, and software;
• Strong understanding of network security principles and practices;
• Proficiency with network monitoring and management tools;
• Excellent interpersonal skills;
• Highly self-motivated and directed;
• Proven analytical and problem-solving abilities;
• Ability to effectively prioritize and execute tasks in a high-pressure environment;
• Excellent customer service orientation;
• Strong leadership and team management abilities;
• Experience working in a team-oriented environment.