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Banner of Patient First company

Legal Administrative Assistant

Patient First Glen Allen, VA (Onsite) Full-Time

The responsibilities of this job include, but are not limited to the following:

  • Providing administrative support to the in-house legal department, Compliance Officer, and Privacy Officer/CRC Coordinator, including research assistance, document preparation, and calendar management;
  • Receiving, reviewing, investigating, recording, tracking, and providing appropriate follow-up on Form 688 Reports (Unauthorized Disclosure of PHI) and all other Health Insurance Portability and Accountability Act (HIPAA)-related matters;
  • Supporting the CRC Coordinator in reviewing, investigating, and providing appropriate follow-up on and coordination of patient complaints involving alleged discrimination;
  • Preparing HIPAA-related correspondence and relevant documentation as needed;
  • Reviewing, recording, and tracking various reports as directed;
  • Reviewing, researching, and responding appropriately to escalated situations (e.g., patient encounters and patient hardship requests);
  • Working in conjunction with the Quality Assurance Department regarding standards of care issues;
  • Working in conjunction with the Administrative Services Department regarding escalated billing-related matters;
  • Acting as a liaison between Patient First, individual defendants, witnesses, defense counsel, law enforcement, and professional liability carriers in third-party civil and criminal proceedings;
  • Accepting and researching witness subpoenas and subpoenas duces tecum (documents) directed to Patient First and/or its employees, in conjunction with the Medical Records Department;
  • Fielding inquiries and requests from employees and providing assistance, referrals, and answers as needed;
  • Tracking, preparing, and maintaining all business associate agreements;
  • Maintaining the Legal accounts payable spreadsheet;
  • Processing payments for legal or other invoices;
  • Maintaining Patient First corporate minutes and annual reports;
  • Assisting Senior Management and other departments as needed;
  • Assisting with meeting preparation, including preparing materials, scheduling, travel, and ordering food as needed.

Minimum education and professional requirements include, but are not limited to, the following:

  • Employee must be 18 years of age or older;
  • 5 years or more of administrative experience;
  • Experience with complaint management and/or patient relations preferred;
  • Excellent verbal, written, interpersonal, and logical thinking skills;
  • Ability to maintain high standards of confidentiality;
  • Ability to work on multiple projects and meet deadlines;
  • Excellent organization skills with attention to detail;
  • Ability to work independently and with teams;
  • Proficient with Microsoft Office (Word, Excel, PowerPoint) products.
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Job Snapshot

Employee Type

Full-Time

Location

Glen Allen, VA (Onsite)

Job Type

Legal Admin

Experience

Not Specified

Date Posted

10/28/2024

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